Privacy Policy for InvyMate

Effective Date: July 1, 2025

1. Introduction

InvyMate.com ("InvyMate", "we", "our", or "us") is committed to safeguarding your privacy. This Privacy Policy outlines what personal information we collect, how we use it, and your rights concerning your data. By using our services, you agree to the terms described herein.

2. Information We Collect

We only collect information essential for providing and supporting our services:

  • Admin Dashboard:
    • Email (for secure login)
    • Name (for display and invitation management)
  • Workspace Data (optional, entered by administrators):
    • Team member names, emails, and phone numbers (e.g., for asset assignment)
    • Location and category names (e.g., "IT Department", "Office 101")

We do not collect payment information, device location, or IP addresses.

3. How We Use Your Information

Your data is used solely for service-related purposes:

  • Authentication - To securely log you into the system.
  • Asset Management - To enable item tracking.
  • Customer Support - To resolve issues and assist with inquiries.
  • Notifications - To send service-related messages (e.g., confirmations).
  • Analytics - To understand platform usage via Google Analytics.

We do not send marketing emails and do not perform AI-based profiling.

We retain your personal data for as long as your workspace is active or as needed to provide our services. We may also retain limited data for backup, legal compliance, and audit purposes, in accordance with applicable laws.

4. Third-Party Services

Our platform uses cookies for essential functionality and analytics purposes. You can control cookie settings via your browser.

We use the following services to support our platform. These providers may process your data under their own privacy policies:

  • Google Analytics - Traffic and usage analysis - Privacy Policy
  • Google Authentication - Google account login - Privacy Policy
  • Hetzner Cloud - Secure hosting of databases and services - Privacy Policy
  • Paddle - Subscription billing and payment processing - Privacy Policy (integration in progress)
  • Resend - Transactional email delivery (e.g. confirmations, invites) - Privacy Policy
  • Tawk.to - Live chat widget for user support - Privacy Policy

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. To exercise your rights, please contact us at legal@invymate.com. We aim to respond within a reasonable timeframe.

You may also request a copy of your data in a structured, machine-readable format.

6. Data Protection & Security

All data is stored on servers located in the European Union, hosted by Hetzner Cloud. No data is transferred outside the EU.

We follow industry best practices to protect your data and are actively working toward full compliance with the General Data Protection Regulation (GDPR).

In the event of a data breach, our response process includes:

  • Detection - Monitoring for unauthorized access or anomalies.
  • Containment - Limiting and addressing exposure swiftly.
  • Notification - Informing affected users within 72 hours if required by law.
  • Remediation - Addressing root causes and improving defenses.

7. Children's Privacy

InvyMate is not intended for users under the age of 16. If you believe personal information of a minor has been submitted, please contact us immediately.

8. Changes to This Privacy Policy

We may revise this Privacy Policy as necessary. Changes will be published on this page with an updated Effective Date.

9. Contact Us

If you have questions or concerns, feel free to reach out:

Effective Date

This policy is effective as of March 18, 2025.

If you have any questions about these Privacy Policy, please contact us at legal@invymate.com.