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Last updated: 2026-08-03

CSV Import (People)

CSV import lets you bulk-create people and map additional fields (including custom fields).

Where it lives

Open People → Upload CSV (/people/upload).

Required fields

You must map these fields:

  • fullName
  • email

Optional fields

  • phone
  • department
  • notes
  • status (active or deactivated)
  • custom fields

CSV format rules

  • One person per row
  • Comma-separated
  • Wrap values in "quotes" if they contain commas or line breaks
  • Escape quotes using ""

Example (header + one row):

Full Name,Email,Phone,Department,Notes,Status
John Doe,john@example.com,1234567890,Sales,On probation,active

Column mapping (how the UI works)

After uploading a file, you:

  1. Choose whether the file has a header row
  2. Map each CSV column to a field (or “Ignore” it)
  3. Submit an import job

Imports are processed asynchronously; the UI notifies you when complete.

Common issues

  • Duplicate emails
    • Fix: de-duplicate the source file first; decide whether duplicates should update existing people or fail

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